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Refund & Returns Policy

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Statutory Rights
No part of the Refund and Returns Policy is intended to limit any rights or remedies customers may have under the Australian Consumer Law (ACL) or equivalent State or Territory legislation.

 

Refunds
Please research the products carefully before placing an order. Any refunds provided will be less postage and credit card/pay pal fees and you will also be liable for returning the goods to us at your own cost and we will not be liable for goods lost or damaged during return.

 

Return of Faulty Goods (Under Warranty)
BEFORE returning any faulty goods to us you must initiate a return / warranty claim with us. You must provide as much information as possible about the fault / problem to enable us to determine the nature of the fault and the best course of action to remedy the fault. MANUTEC PTY LTD  will then provide instructions on the most appropriate course of action.  Click here for full Warranty Terms and Conditions.

 

Return of Non-Faulty Goods
If a returned item is found to have no faults or intentional damage to the item you will be liable for all costs associated with the product return. All products sold by MANUTEC PTY LTD  are covered by Statutory 12 Month Warranty Law and our Warranty Terms and Conditions.

To qualify to return an item under this Policy, Products must be in their original packaging, along with all included accessories, and must not be damaged in any way by the customer during the time the item is in the customer’s possession. Please see Our Warranty Terms and Conditions in relation to warranty claims. Unless otherwise stated in a product listing, all products sold at www.manutec.com.au  are able to be returned for change of mind purposes under this policy. All returns are subject to the MANUTEC Shipping & Returns Policy Terms & Conditions and the MANUTEC Website Terms and Conditions.